
Awn Collective, LLC (“Awn Collective,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes how we collect, process, retain, and disclose personal data about you when providing services to you through our website at awncollective.com, our mobile application (“app”), our member and partner portals, and any other products or services that link to this policy (our “Services”), and our practices for using, maintaining, protecting, and disclosing that information.
Awn Collective is a membership platform that connects verified members, including Islamic scholars, full-time students of knowledge, and full-time Islamic school staff, with discounts and offers from a network of vetted partner businesses. Because eligibility for membership is based on your role in serving the Muslim community, information you provide to us in connection with your membership may reveal your religious affiliation. We treat that information as sensitive personal data, as described in Sensitive Personal Data below.
This policy applies only to information we collect:
It does not apply to information collected by:
We may provide additional or different privacy policies that are specific to certain features, services, or activities.
Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Our Services are intended for adults. We do not knowingly collect any personal data from children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information. If you believe we have collected information from a person under 18, please contact us using the details in Contact Information.
“Personal data” is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, home address, or payment information.
The types and categories of personal data we collect or process include:
We also collect:
If we combine or connect non-personal statistical or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal data.
We collect information about you when you interact with our Services, such as when you create or update an account, submit eligibility verification materials, purchase or renew a membership, save or redeem an offer, participate in the referral program, apply to become a partner, respond to a survey, or contact our support team.
As you navigate through and interact with our Services, we may use automatic data collection technologies to collect information that may include personal data. Information collected automatically may include usage details, IP addresses, operating system, browser type, app version, and information collected through cookies, web beacons, software development kits, and other tracking technologies.
Using automatic collection technologies helps us to improve our Services, surface relevant partner offers, and deliver a better and more personalized experience. The technologies we use for this automatic data collection may include:
To the extent any of these automated technologies are considered a personal data sale, targeted advertising, or profiling under applicable laws, depending on where you live, you may opt out from use of these automated technologies for such uses by contacting us at support@awncollective.com or through any other opt-out mechanism we make available or disabling permissions. Please note that some Services features may be unavailable as a result.
When you interact with the Services, there are third parties that may use automatic collection technologies to collect information about you or your device. These third parties may include analytics providers, our app hosting and website platform providers, your device manufacturer, and your internet or mobile service provider. We do not control these third parties’ tracking technologies or how they may be used.
We may receive personal data about you from other sources and combine it with information we collect directly from you. For example, a partner business may confirm to us that you redeemed an offer, including the date, location, and value of the redemption, so that we can maintain your account history and administer the program. We may also obtain information from service providers we engage to perform services on our behalf, such as payment processors, email and messaging platforms, analytics providers, and fraud prevention and identity verification services.
We may also receive information from the institution, school, or organization with which you are affiliated in order to verify your eligibility.
We use information that we collect about you or that you provide to us, including any personal data, to:
We use location information you allow us to collect to show you partner offers available near you and to confirm redemptions at in-person partner locations.
We collect your mobile phone number when you provide it to us, such as when you create an account or opt in to receive text messages. We use your mobile phone number to send you account and membership notifications, eligibility and renewal reminders, offer alerts, and responses to your support requests. We do not sell, rent, or share your mobile phone number, or your text messaging opt-in data, with third parties or affiliates for marketing or promotional purposes.
We do not collect, use, or sell personal data for the purpose of training large language models.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may also disclose personal data that we collect or you provide as described in this privacy policy:
We may also disclose your personal data:
The categories of personal data we may disclose include account and contact information, membership information, eligibility and verification information, payment status information, redemption and offer activity, referral information, location information, device information, and content and communications you provide.
We do not sell your personal data, and we do not share your personal data for cross-context behavioral advertising or targeted advertising as those terms are defined under applicable state privacy laws.
This section describes mechanisms you can use to control certain uses and disclosures of your information and rights you may have under state law, depending on where you live.
Depending on your state of residency, you may have certain rights related to your personal data, including:
Important: the exact scope of these rights varies by state, and there are several exceptions where we may not have an obligation to fulfill your request. To exercise any of these rights, please email us at support@awncollective.com. We may need to verify your identity before responding. To appeal a decision regarding a consumer rights request, please email hello@awncollective.com.
Some browsers and browser extensions support the Global Privacy Control that can send a signal to process your request to opt out from certain types of data processing, including data “sales” as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices as required by applicable law.
Nevada provides its residents with a limited right to opt out of certain personal data sales. Residents who wish to exercise their sale opt-out rights may submit a request to support@awncollective.com. However, please note that we do not currently sell data triggering that statute’s opt-out requirements.
If you are a Washington, Nevada, or Connecticut resident, additional rights may apply to consumer health data. See our Consumer Health Data Privacy Notice.
If you are a California resident, additional information applies to you. To access our supplemental California privacy policy.
We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Services. In particular, email, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal data is at your own risk.
The safety and security of your information also depends on you. You are responsible for maintaining the confidentiality of your account credentials and your digital member ID, and for taking steps to protect your personal data against unauthorized use, disclosure, and access.
We keep the categories of personal data described in this policy for as long as reasonably necessary to fulfill the purposes described or as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.
If you are a California resident, visit the California privacy notice for more information about the retention periods that apply to the personal data categories we collect.
We may update this policy from time to time, and we will provide notice of any such changes to the policy as required by law. The date the privacy policy was last updated is identified at the top of the page. We will notify you of changes to this policy by updating the “last updated” date and posting the updated policy on the Services. We may email or otherwise communicate reminders about this policy, but you should check our Services periodically to see the current policy and any changes we have made to it.
To exercise your rights or ask questions or comment about this privacy policy or our privacy practices, contact us at:
Awn Collective, LLC
support@awncollective.com
Effective Date: August 13, 2026
Last Updated:: August 13, 2026
This California Privacy Policy describes how Awn Collective LLC and its subsidiaries, affiliates, and related entities (collectively, “Awn,” “Company,” “we,” or “us”) collect and process personal information about our consumers who reside in California. The California Consumer Privacy Act (“CCPA”) requires us to provide our California consumers with a privacy policy that contains a comprehensive description of our online and offline practices regarding our collection, use, sale, sharing and retention of their personal information, along with a description of the rights they have regarding their personal information. This Privacy Policy provides the information the CCPA requires, together with other useful information regarding our collection and use of personal information. Any terms defined in the CCPA have the same meaning when used in this policy.
This Privacy Policy does not apply to our collection and use of personal information in an employment capacity. Employees, job applicants, contractors, interns, or other workers seeking more information about our employment-related personal information policies and practices should see our employee privacy policy on our internal policies hub.
This Privacy Policy does not apply to our collection and use of personal information from residents outside of California. Consumers residing in other locations should see our general privacy policy at: https://awncollective.com/privacy.
Personal Information Collected
We collect and use information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). Personal information does not include:
Publicly available information, including from government records, through widely distributed media, or that the consumer made publicly available without restricting it to a specific audience.
Lawfully obtained, truthful information that is a matter of public concern.
Deidentified or aggregated consumer information.
Information excluded from the CCPA’s scope, like:
health or medical information covered by the Health Insurance Portability and Accountability Act (HIPAA) and the California Confidentiality of Medical Information Act (CMIA), clinical trial data, or other qualifying research data; or
personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA), California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act.
Personal Information Categories Chart
The chart below identifies the categories of personal information we collected from our consumers within the last 12 months and the expected retention period.
Category | Examples | Collected | Retention Period / Criteria |
A. Identifiers. | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. | Yes | Retained for as long as your account remains active. If you delete your account, we generally delete or deidentify this information, except to the extent retention is reasonably necessary to complete account closure, comply with legal obligations, prevent fraud or abuse, resolve disputes, enforce agreements, or maintain appropriate business records. |
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) (“California Customer Records”). | A name, signature, Social Security number, physical characteristics or description, photograph, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, membership in professional organizations, professional licenses and certifications, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. | Yes | Retained for as long as your account remains active. If you delete your account, we generally delete or deidentify this information, except to the extent retention is reasonably necessary for legal, regulatory, accounting, transaction, fraud-prevention, dispute-resolution, or recordkeeping purposes. |
C. Protected classification characteristics under California or federal law (“Protected Classes”). | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, reproductive health decision-making, military and veteran status, or genetic information (including familial genetic information). | Yes | Retained for as long as your account remains active and the information is reasonably necessary for the purposes for which it was collected. If you delete your account, we generally delete or deidentify this information, subject to applicable legal, compliance, and recordkeeping requirements. |
D. Commercial information. | Records of personal property, products, or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | Yes | Retained for as long as your account remains active. Following account deletion, certain transaction or service records may be retained as reasonably necessary for accounting, tax, legal, fraud-prevention, dispute-resolution, and other legitimate recordkeeping purposes. |
E. Biometric information. | Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. | No | N/A |
F. Internet or other similar network activity. | Activity on our websites, mobile apps, or other digital systems, such as internet browsing history, search history, system usage, electronic communications with us, postings on our social media sites. | Yes | Retained while your account remains active and for as long as reasonably necessary to operate, secure, maintain, analyze, and improve the Services. Following account deletion, information linked to your account is generally deleted or deidentified, subject to reasonable security, legal, and compliance retention requirements. |
G. Geolocation data. | Physical location or movements, such as your zip code, the time and physical location related to use of our internet website or mobile application, or other information about your location or locations you visited. | Yes | Retained while your account remains active and for as long as reasonably necessary to provide location-related or other applicable Services. Following account deletion, we generally delete or deidentify this information, except where continued retention is reasonably necessary for legal, security, or compliance purposes. |
H. Sensory data. | Audio, electronic, visual, thermal, olfactory, or similar information, including customer service call monitoring and store video surveillance. | No | N/A |
I. Professional or employment-related information. | Current or past job history or performance evaluations. | Yes | Retained for as long as your account remains active and the information remains relevant to the Services or relationship with us. Following account deletion, we generally delete or deidentify this information, subject to applicable legal, compliance, and recordkeeping requirements. |
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)) (“FERPA Information”). | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | Yes | Retained for as long as your account remains active and the information is reasonably necessary to provide the Services. Following account deletion, we generally delete or deidentify this information, except where retention is reasonably necessary to comply with legal obligations or maintain appropriate records. |
K. Inferences drawn from other personal information. | Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | Yes | Retained while your account remains active and the underlying information remains relevant to providing, personalizing, analyzing, or improving the Services. Following account deletion, we generally delete or deidentify inferences associated with your account, subject to applicable legal and compliance requirements. |
L. Sensitive personal information. | Further identified in the chart below. | Yes | Retained for as long as your account remains active and only for as long as reasonably necessary for the specific purposes for which it was collected. Following account deletion, we generally delete or deidentify sensitive personal information, except where retention is reasonably necessary to comply with legal obligations, prevent fraud or abuse, protect security, resolve disputes, or maintain required records. |
Sensitive Personal Information Categories Chart
Sensitive personal information is a subtype of personal information consisting of the specific information categories listed in the chart below. Importantly, the CCPA only treats this information as sensitive personal information when we collect or use it to infer characteristics about a consumer.
The chart below identifies which sensitive personal information categories, if any, we have collected from consumers to infer characteristics about them in the last 12 months.
Sensitive Personal Information Category | Collected to Infer Characteristics? | Retention Period |
L.1. Government identifiers, such as your Social Security number (SSN), driver’s license, state identification card, or passport number. | No | N/A |
L.2. Complete account access credentials, such as usernames, account logins, account numbers, or card numbers combined with required access/security code or password. | No | N/A |
L.3. Precise geolocation, such as GPS data from a consumer’s mobile device that can provide its location in a geographic area, with an approximate radius of 1,850 feet. | No | N/A |
L.4. Racial or ethnic origin. | No | N/A |
L.5. Citizenship or immigration status. | No | N/A |
L.6. Religious or philosophical beliefs. | No | N/A |
L.7. Union membership. | No | N/A |
L.8. Mail, email, or text messages not directed to the Company. | No | N/A |
L.9. Genetic data. | No | N/A |
L.10. Neural Data, such as information generated by measuring a consumer’s central or peripheral nervous system’s activity that is not inferred from nonneural information. | No | N/A |
L.11. Unique identifying biometric information. | No | N/A |
L.12. Health information. | No | N/A |
L.13. Sex life or sexual orientation information. | No | N/A |
L.14. Children’s personal information (under age 16). | No | N/A |
Sources of Personal Information
We obtain the categories of personal information listed above from the following categories of sources:
Directly from you, such as from the forms or other information you provide to the Company.
Indirectly from you, such as from your interactions with the Company’s websites, mobile applications, social media platforms, reward program participation, customer service programs, or other similar interactions.
From our service providers and partners, such as business network partners, customer service support providers, data analytics providers, data brokers, and advertising networks.
Other customers, such as from referral programs.
Inferences generated by the Company’s or our service providers’ computer systems.
How We Use Personal Information
Personal Information Collection, Use, and Disclosure Purposes
We may use and disclose the personal information, including sensitive personal information, we collect to advance the Company’s business and commercial purposes, specifically to:
Develop, offer, and provide you with our products and services.
Meet our obligations and enforce our rights arising from any contracts with you, including for billing or collections, or to comply with legal requirements.
Fulfil the purposes for which you provided your personal information or that were described to you at collection, and as the CCPA otherwise permits.
Improve our products or services, marketing, or customer relationships and experiences.
Notify you about changes to our products or services.
Administer our systems and conduct internal operations, including for troubleshooting, data analysis, testing, research, statistical, and survey purposes.
Enable your participation in our websites’ or mobile apps’ interactive, social media, or other similar features.
Protect our Company, employees, or operations.
Measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you.
Make suggestions and recommendations to you and other consumers about our goods or services that may interest you or them, including developing profiles.
Manage your consumer relationship with us, including for:
online account creation, maintenance, and security;
reaching you, when needed, about your account; and
other similar purposes, as needed.
Perform data analytics and benchmarking.
Administer and maintain the Company’s systems and operations, including for safety purposes.
Engage in corporate transactions requiring review of consumer records, such as for evaluating potential Company mergers and acquisitions.
Comply with all applicable laws and regulations.
Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents.
Respond to law enforcement requests and as required by applicable law or court order.
Sensitive Personal Information Use and Disclosure Purposes
We may use or disclose sensitive personal information for the following statutorily approved reasons (Permitted SPI Purposes):
Performing actions that are necessary for our consumer relationship and that an average consumer in a relationship with us would reasonably expect.
Preventing, detecting, and investigating security incidents that compromise the availability, authenticity, integrity, or confidentiality of stored or transmitted personal information.
Defending against and prosecuting those responsible for malicious, deceptive, fraudulent, or illegal actions directed at the Company.
Ensuring physical safety.
Short-term, transient use, such as non-personalized advertising shown as part of your current interactions with us, where we do not:
disclose the sensitive personal information to another third party; or
use it to build a profile about you or otherwise alter your experience outside your current interaction with the Company.
Services performed for the Company, including maintaining or servicing accounts, processing or fulfilling transactions, verifying consumer information, processing payments, or providing financing, analytic services, storage, or similar services for the Company.
Activities required to:
verify or maintain the quality or safety of a product, service, or device that we own, manufacture, had manufactured, or control; or
improve, upgrade, or enhance the service or device that we own, manufacture, had manufactured, or controlled.
Collecting or processing sensitive personal information that we do not use for the purpose of inferring characteristics about a consumer.
We do not use or disclose sensitive personal information for purposes other than the Permitted SPI Purposes. Subject to your limitation rights, the additional sensitive personal information use purposes include all of the purposes described in the Personal Information Collection, Use, and Disclosure Purposes section. For more on your right to limit these additional sensitive personal information use purposes, see Your Rights and Choices.
Additional Categories or Other Purposes
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. If required by law, we will also seek your consent before using your personal information for a new or unrelated purpose.
We may collect, process, and disclose aggregated or deidentified consumer information for any purpose, without restriction. When we collect, process, or disclose aggregated or deidentified consumer information, we will maintain and use it in deidentified form and will not to attempt to reidentify the information, except to determine whether our deidentification processes satisfies any applicable legal requirements.
Disclosing, Selling, or Sharing Personal Information
Business Purpose Disclosures
We may disclose the personal information we collect, including sensitive personal information, to service providers and contractors for the business purposes described in the Personal Information Collection, Use, and Disclosure Purposes section and in the table below, such as to support our business functions. For example, we may disclose information from your visits to the Company’s website to a cybersecurity consultant to help secure the website/your address to our shipping carrier to deliver your order.
We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, prohibit using the disclosed information for any purpose except performing the contract, and meet the CCPA’s other contract requirements for engaging service providers or contractors.
Selling or Sharing Personal Information
We do not sell your personal information, including sensitive personal information, to third parties and have not sold it in the preceding 12 months. We do not share your personal information with third parties for cross-context behavioral advertising purposes and have not shared your personal information in the preceding 12 months.
Our personal information sales and sharing does not include information about consumers we know are under age 16.
Your Rights and Choices
If you are a California resident, the CCPA grants you the following rights regarding your personal information:
Right to Know and Data Portability Requests
You have the right to request that we disclose certain information to you about our collection and use of your personal information (the “right to know”), including the specific pieces of personal information we have collected about you (a “data portability request”). You may exercise your right to know twice in any 12-month period. Once we receive your request and confirm your identity (see How to Exercise Your Rights), we will disclose to you:
The categories of:
personal information we collected about you; and
sources from which we collected your personal information.
The business or commercial purpose for collecting your personal information and, if applicable, selling or sharing your personal information.
If applicable, the categories of persons, including third parties, to whom we disclosed your personal information, including separate disclosures identifying the categories of your personal information that we:
disclosed for a business purpose to each category of persons; and
sold or shared to each category of third parties.
When your right to know submission includes a data portability request, a copy of your personal information, subject to any permitted redactions.
For more on exercising this right, see Exercising the Rights to Know, Delete, Correct or Access ADMT.
Right to Delete and Right to Correct
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions and limitations (the “right to delete”). Once we receive your request and confirm your identity, we will delete your personal information from our systems unless an exception allows us to retain it. We will also notify our service providers, contractors, and other recipients to take appropriate action.
You also have the right to request correction of personal information we maintain about you that you believe is inaccurate (the “right to correct”). We may require you to provide documentation, if needed, to confirm your identity and support your claim that the information is inaccurate. Unless an exception applies, we will correct personal information that our review determines is inaccurate and notify our service providers, contractors, and other recipients to take appropriate action.
For more on exercising these rights, see Exercising the Rights to Know, Delete, Correct or Access ADMT.
Right to Limit Sensitive Personal Information Use and Disclosure to Permitted SPI Purposes
You have a right to ask businesses that use or disclose your sensitive personal information to limit those actions to just the CCPA’s Permitted SPI Purposes (the “right to limit”). As we do not use or disclose sensitive personal information beyond the CCPA’s Permitted SPI Purposes, we do not currently provide this consumer right. For more on exercising this right, see Exercising the Right to Limit, Opt-Out or Appeal an ADMT Decision.
For more on the Permitted SPI Purposes and our additional use purposes, see Sensitive Personal Information Use and Disclosure Purposes.
Personal Information Sales or Sharing Opt-Out and Opt-In Rights
You have the right to request that businesses stop selling your personal information at any time (the “right to opt-out”), including through a user-enabled opt-out preference signal. Similarly, the CCPA prohibits businesses from selling or sharing the personal information of consumers it actually knows are under 16 years old without first obtaining consent from consumers who are between 13 and 15 years old or the consumer’s parent or guardian for consumers under age 13 (the “right to opt-in”).
As we do not sell or share consumers’ personal data, we do not currently provide these consumer rights. For more on exercising your opt-out rights, see Exercising the Right to Limit, Opt-Out or Appeal an ADMT Decision.
ADMT Rights
When a business uses automated decision-making technology (ADMT) to make significant decisions about you, you may have rights to:
Obtain certain information about how the business uses ADMT, that is specific to you (the “ADMT access right”).
Opt-out of the ADMT use (the “ADMT opt-out right”) unless the business provides you with a method to appeal the decision to a human reviewer with the authority to overturn the decision (the “ADMT appeal right”) or another exception applies.
ADMTs are technologies that process personal information and use computation to execute a decision and either replace or substantially replace human decision-making, resulting in decisions made without human involvement. Decisions are significant when they result in the provision or denial of financial or lending services, housing, education enrollment or opportunities, employment or independent contracting opportunities or compensation, or healthcare services. Advertising is not a significant decision.
We do not currently use ADMT to make significant decisions about consumers, so we do not provide ADMT access, opt-out, or appeal rights.
For more on exercising your ADMT access right, see Exercising the Rights to Know, Delete, Correct, or Access ADMT.
Right to Non-Discrimination
You have the right not to be discriminated or retaliated against for exercising any of your privacy rights under the CCPA.
How to Exercise Your Rights
Exercising the Rights to Know, Delete, Correct or Access ADMT
To exercise the right to know (including data portability), delete, correct or access ADMT described above, please submit a verifiable request to us by either:
Emailing us at support@awncollective.com
Visiting https://awncollective.com.
Please describe your request with sufficient detail so we can properly understand, evaluate, and respond to it. You or your authorized agent may only submit a request to know, including for data portability, twice in a 12-month period.
Exercising the Right to Limit, Opt-Out or Appeal an ADMT Decision
You can submit your request to limit, opt-out or appeal an ADMT decision through:
Emailing support@awncollective.com.
You can also submit your request to opt-out of personal information sales and sharing through an opt-out preference signal.
“Notice of Right to Opt-out of Sale/Sharing”
Verification Process and Authorized Agents
Only you, or someone legally authorized to act on your behalf, may make a request to know, delete, or correct, or access ADMT related to your personal information. We may request specific information from you or your authorized representative to confirm your or their identity before we can process your right to know, delete, or correct your personal information.
We cannot respond to your request to know, delete, or correct, or access ADMT if we cannot verify your identity or authority to make the request and confirm the personal information relating to you. We will only use personal information provided in the request to verify the requestor’s identity or authority to make the request.
We consider requests made through your password-protected account with our company sufficiently verified when the request relates to personal information associated with that specific account. You do not need to create an account with us to submit a request to know, correct, or delete.
For requests to limit or opt-out, we ask for the information necessary to complete the request, which may include, for example, the consumer’s name, email address, or account username.
Responding to Your Requests to Know, Delete, Correct or Access/Appeal ADMT
We will confirm receipt of your request within ten business days. If you do not receive confirmation within the ten-day timeframe, please contact support@awncollective.com.
We endeavor to substantively respond to a verifiable request within 45 days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing. We will deliver our written response to your verified email address or password-protected account. Our substantive response will tell you whether or not we have complied with your request. If we cannot comply with your request in whole or in part, we will explain the reason, subject to any legal or regulatory restrictions. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, deleted, or made your personal information anonymous in compliance with our record retention policies and obligations.
Any disclosures we provide will cover information for the 12-month period preceding the request’s receipt date. We will consider requests to provide longer disclosure periods that do not extend past January 1, 2022, unless providing the longer timeframe would be impossible or involves disproportionate effort.
For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Response and Timing on Rights to Opt-Out
In response to your request to opt-out, we will process your request, as soon as feasibly possible, but no later than 15 business days from the date we receive the request. You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided from your request to comply with the request.
We will also notify our service providers, contractors, and certain other downstream recipients of your request to opt-out and instruct them to both:
Comply with your request.
Forward the request to their own downstream recipients, if applicable.
We may deny opt-out requests if we have a good-faith, reasonable, and documented belief that the request is fraudulent and will clearly explain our denial decision to the requestor.
Once you make a request to opt-out, we will wait at least 12 months before asking you to reauthorize the use or disclosure of your sensitive personal information for purposes other than the Permitted SPI Purposes or personal information sales or sharing. However, you may change your mind and opt back in at any time by:
How We Protect Your Personal Data
We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Services. In particular, email, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us through these communications channels. Any transmission of personal data is at your own risk.
The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.
Privacy Policy Changes
We reserve the right to update this Privacy Policy at any time, as we continue to develop our compliance program in response to legal developments of the CCPA. If we make any material changes to this Privacy Policy, we will update the policy’s effective date and post the updated policy on our website. We encourage you to check our site to review the current Privacy Policy in effect.
Contact Information
If you have any questions or comments about this policy, the ways in which we collect and use your information described here, or your choices and rights regarding such use, or wish to exercise your rights under California law, please contact us at:
Phone: 872.313.9513
Website: www.awncollective.com
Email: support@awncollective.com
Postal Address:
Awn Collective, LLC
2587 Rourke Drive, Aurora, IL 60503
If you need to access this Privacy Policy in an alternative format due to a disability, please contact support@awncollective.com.
This Consumer Health Data Privacy Notice supplements our Privacy Policy and applies to consumer health data subject to the Washington My Health My Data Act and Nevada consumer health data law.
Depending on how you use our Services, we may collect consumer health data that you provide to us or that may be inferred from other information, including information concerning health conditions, symptoms, treatments, medications, health care services or your interest in or use of health-related services.
Sources and Purposes
We may collect consumer health data directly from you, from your interactions with our Services, and from service providers or other parties you authorize. We use this information to provide and improve our Services, respond to your requests, connect you with relevant services or providers, personalize your experience, maintain security, comply with law, and for other purposes disclosed to you at the time of collection.
We may share consumer health data with service providers and other parties as necessary to provide the Services you request, with your direction or consent, or as otherwise permitted by law. We do not sell consumer health data without obtaining any authorization required by applicable law.
Subject to applicable law, Washington and Nevada consumers may have the right to:
To exercise these rights, contact us at support@awncollective.com. We may take reasonable steps to authenticate your request. If we deny your request, you may appeal our decision by contacting us at hello@awncollective.com and stating that you are submitting a privacy rights appeal.
Contact Us
Questions about this Notice or our consumer health data practices may be directed to:
Awn Collective, LLC
support@awncollective.com